27 June 2014

Infographic: The Astounding Amount Of Money Unhappy Customers Cost Businesses

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It is common knowledge that good customer service means good business—but do you know how much unhappy customers can cause businesses in lost revenue?



According to this inforgraphic by Vision Critical, US businesses miss out on a whooping US$537,030,000,000 every year because of customers who switch businesses due to poor experiences.



In addition to demonstrating how unhappy customers can have a major negative impact on a company’s financial health, this infographic also lists out the ways in which you can put smiles on the faces of your customers.



Read the entire infographic by clicking on the images below.



Click on image to view full infographic



Click on image to view full infographic



Click on image to view full infographic



Click on image to view full infographic



[via Entrepreneur.com]